FAQs
Q. Do you offer free shipping?
A. Yes free worldwide shipping is available on all orders.
Q.What is the status of my order?
A. Thank you for reaching out To check the status of your order, please contact our support team at info@shewish.com
Kindly include your order details,such as the order number, and our team will be happy to assist you in providing the latest update on your order.
Q.How do l track my order?
A. Once your order is successful, the system will automatically register an Deity account for you. The user ID will be the email that you used to place the order. You can track your order by clicking the link below.
Q. How long will it take to receive a tracking number?
A. It will take usually between 2-5 business days.
Q. Which currency will I be charged in?
A. We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.Please contact us if you don't receive one within 48 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to info@shewish.com
Q. What If i want to return my order?
A.No problem! We offer a 7-days risk-free return policy. Please notice that returns mustbe in original packaging If the returned item is not in the acceptable condition, it will berefused acceptance.If you receive a damaged product, do not throw away the packaging. Please contact usimmediately at info@shewish.com. We will deal with it without a doubt.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and tosend newsletters of our promotions and coupons for discounts.
Q. Where do you ship from?
A. We ship from our partnered warehouses & factories located in US,PRC. So, please expect that your items might be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing and depending on availability and shipping speed to your country.